At Tanjay® Clothing, Jackets, we respect the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or purchase our products.
What Information Do We Collect?
We collect both personal and non-personal information from you when you visit our website or shop with us.
Personal information includes any information that can be used to identify you, such as your:
- Name
- Email address
- Phone number
- Address
- Payment information
Non-personal information includes information that cannot be directly linked to you such as:
- Browser type
- Operating system
- Pages viewed on our site
How Do We Collect Information?
We may collect information from you in the following ways:
- Directly from you when you provide information to purchase our products, sign up for our newsletter, contact customer service, or interact with us on our website or social media channels. This includes information you provide at the time of registering to use our site, subscribing to our service, posting material, requesting further services or entering a competition or survey.
- Automatically through cookies or other tracking technologies as you navigate through our website. Cookies allow us to collect information such as browser type, time spent on the website, pages visited, referring URL, and other aggregated website statistics. We use this information to better understand how visitors interact with our website and to improve your browsing experience. You can disable cookies through your internet browser settings but our website may not function as intended for you if you do so.
- From third-parties we work with to provide our services, such as payment processors, advertising networks, analytics providers, and marketing partners. We may receive information about you from them that helps us improve our website and tailor our marketing efforts.
How Do We Use Your Information?
We use your personal information in the following ways:
- To fulfill your orders for Tanjay® clothing and jacket purchases. This may include passing your information to third party services we use to process payments, deliver products, and provide customer service.
- To send you marketing communications and promotional offers if you opt-in to receive these. You can opt-out at any time if you do not want to receive further marketing messages from us.
- To respond to your questions, comments, requests, provide customer service, and communicate with you about orders and products.
- To operate, improve, and optimize our website, products, services, and operations. This includes analytics to understand how our customers interact with us online.
- To prevent and detect fraud, spam, abuse, security incidents, and other harmful activity. This allows us to protect the safety of our website and your account.
- To comply with legal obligations and enforce our Terms of Service and other policies.
- To consider job applicants during recruitment processes.
We only process your personal information as necessary to deliver our services, in accordance with applicable laws. We do not sell or rent your personal information to third parties.
Third Party Services
We may utilize other companies and services to perform functions on our behalf such as fulfilling orders, delivering packages, email administration, processing payments, analytics services, marketing assistance, and customer service.
These companies have access to personal information needed to provide their functions but are prohibited from using it for any other purpose. We only work with companies that meet our data protection standards.
By using our website, purchasing our products, or interacting with us, you consent to the collection and use of your information by these third parties in accordance with this Privacy Policy.
Cookies and Tracking Technologies
We use cookies – small text files placed on your device – and other tracking technologies like web beacons to collect non-personal information about your use of our website and engagement with our communications.
Cookies allow us to better understand how visitors interact with our website and help us improve your experience. Cookies remember information like settings and preferences to enhance your visit. You can disable cookies through your browser settings but the website may not function properly.
We also use cookies and tracking pixels from advertising networks to show you relevant promotions and advertising on our website and other websites. This allows us to market our brand and products more effectively.
How Long Do We Keep Your Information?
We keep your personal information only as long as necessary to provide you our products and services, and to comply with business requirements, legal obligations, resolve disputes, protect our assets, and enforce agreements.
Payment information is not retained after your transaction is processed. If you request we close your customer account, we will delete your personal information within 30 days, subject to backup and retention policies.
Do We Share Your Information?
We do not sell or rent your personal information to third parties. We only share it in the following circumstances:
- With third party service providers working on our behalf who have agreed to comply with data privacy standards.
- When required by law or to comply with legal process served on us.
- To investigate or prevent illegal activities, suspected fraud, potential threats against a person’s safety, violations of our Terms of Service, or as evidence in litigation.
- In connection with the sale or merger of all or part of our business assets, as permitted by law and which preserves your privacy rights.
- With your consent or explicit direction to share the information.
We do not authorize third party service providers to use your personal information for their own purposes or for other clients. We only permit them to process your personal information for the purposes we identified.
Links to Other Sites
Our website contains links to other websites for your information and convenience. We do not control third party websites or their privacy practices. We are not responsible for the privacy policies, content, accuracy, or opinions expressed on external sites.
Security of Your Personal Information
We use reasonable physical, electronic, and administrative safeguards to protect the confidentiality and security of personal information we collect and process. However, no internet transmission is ever fully secure or error free. We strive to protect your information but cannot guarantee complete security.
Your Choices and Rights
Marketing Communications: If you no longer want to receive marketing emails from us, you can opt-out through the unsubscribe link at the bottom of the email. You can also contact us to opt-out. Your request will be processed within 30 days but may take up to 10 business days to update our systems.
Accessing, Updating, Correcting Information: You can access, modify, update, and delete certain account information by contacting us. We will respond to requests within 30 days.
Closing Your Account: You can close your customer account by emailing or calling us. We will delete your personal information within 30 days of the request, subject to backup and retention policies.
Right to Restrict or Object: You can object to how we use and share your personal information at any time by contacting us. We will honor your choices subject to legal and contractual restrictions and reasonable business practices.
Right to Data Portability: You have the right to data portability where we have collected your information under consent or contract and the processing is automated. In such cases we will provide your data in a structured, commonly used and machine-readable format.
If you reside in the EU or UK, you can:
- Obtain confirmation of what personal data we hold, access it, and obtain a copy per GDPR.
- Request correction, deletion, and portability of your personal data from us per GDPR.
- Object to or restrict the processing of your personal data per GDPR.
- Make a GDPR complaint with the appropriate supervisory authority.
Children’s Information
Our website and products are intended for adults. We do not deliberately collect or maintain information from children under 16 years old without parental consent. If you believe we may have collected personal information from a child under 16, please contact us so appropriate steps can be taken to delete it.
Changes to This Policy
We may amend this Privacy Policy from time to time for operational, legal, or regulatory reasons. The revised policy will be updated on our website. We will alert customers to material changes through emails or on our website. Your continued use of our products, services, or website after any amendment indicates your agreement to the modified terms.
How to Contact Us
Please direct any questions or concerns regarding this Privacy Policy or data practices to:
Tanjay® Clothing, Jackets
Email: [email protected]
Phone: (800) 555-2368
Effective Date: This Privacy Policy was last updated on January 1, 2022. Prior versions can be obtained by contacting us.
